Terms of Service | NTQ Performance

1. Acceptance of Terms

By accessing or using NTQ Performance ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service. We reserve the right to modify these terms at any time, and your continued use of the Service constitutes acceptance of any changes.

2. Description of Service

NTQ Performance is a coaching and performance tracking platform designed to help individuals and teams build daily habits, track wellness, and live according to their values. The Service includes features such as morning check-ins, night reflections, progress analytics, and team coaching tools.

3. User Accounts

To use the Service, you must create an account with accurate and complete information. You are responsible for:

Maintaining the confidentiality of your account credentials
All activities that occur under your account
Notifying us immediately of any unauthorized use
Ensuring your contact information remains current

4. User Responsibilities

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

Use the Service in any way that violates applicable laws or regulations
Attempt to gain unauthorized access to any part of the Service
Interfere with or disrupt the Service or servers
Share your account credentials with others
Use the Service to harass, abuse, or harm others
Upload malicious code or content

5. Subscription and Billing

Some features of the Service require a paid subscription. By subscribing, you agree to:

Pay all applicable fees as described at the time of purchase
Provide accurate billing information
Automatic renewal of your subscription unless cancelled

Payments are processed securely through Stripe. Refunds may be issued at our discretion in accordance with our refund policy. You may cancel your subscription at any time through your account settings.

6. Intellectual Property

The Service and its original content, features, and functionality are owned by NTQ Performance and are protected by international copyright, trademark, and other intellectual property laws.

You retain ownership of any content you submit to the Service. By submitting content, you grant us a license to use, store, and process that content solely for the purpose of providing the Service to you.

7. Coaching Services Disclaimer

The coaching and performance tracking features provided by the Service are for informational and motivational purposes only. They do not constitute professional medical, psychological, or therapeutic advice. Always consult appropriate professionals for health-related concerns.

8. Limitation of Liability

To the maximum extent permitted by law, NTQ Performance shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, resulting from your use or inability to use the Service.

9. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, secure, or error-free.

10. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties. You may also terminate your account at any time by contacting us.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any disputes arising from these Terms will be resolved in the courts of competent jurisdiction.

12. Contact Us

If you have questions about these Terms of Service, please contact us at ashley@navigatingthroughquicksand.com